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Triciti California Consumer Privacy Act Privacy Policy

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Triciti California Consumer Privacy Act Privacy Policy

Triciti California Consumer Privacy Act Privacy Notice

Triciti Colorado, Connecticut, and Virginia Privacy Notice

 

Effective: October 16, 2023.

This Privacy Policy for California Residents (“CCPA Privacy Policy”) applies to Triciti Coverage LLC (collectively, ‎“Triciti,” “we,” “us,” or “our”) processing of personal information of California residents to the extent the information is subject to the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”). For example, this Privacy Policy does not apply to personal information collected pursuant to various ‎‎exemptions ‎including for (i) information collected subject to the federal Gramm-Leach-Bliley ‎‎Act and its ‎implementing regulations or the California Financial Information Privacy Act, (ii) ‎‎medical and health information covered by HIPAA, and (iii) de-‎identified or publicly available ‎‎information.‎

Personal Information We Collect, Use, Disclose, Share, or Sell ‎

Categories of Personal Information We Collect, Categories of Sources of Personal ‎Information, Business or Commercial Purposes for Which Personal Information Will Be ‎Used, and Third Parties with Whom Personal Information is Sold, Shared, or Disclosed.‎

We collect information that identifies, relates to, describes, is reasonably capable of being ‎associated with, or could reasonably be linked, directly or indirectly, with a particular consumer ‎or household (“personal information”).  The chart below includes information collected for ‎various types of individuals, such as our customers, employees, and others.  As a result, not all of ‎the categories of collected personal information described below may be applicable to you.  ‎Within the last twelve (12) months, we may have collected the following categories of personal ‎information from the sources identified below for the business and commercial purposes ‎indicated, and disclosed, shared, or sold (as indicated) such categories of personal information ‎with the specified categories of third parties:

Category of Personal Information Examples of Personal Information Collected Categories of Sources of Personal Information Collected Business or Commercial Purpose(s) for Which Collected, Disclosed, Sold, or Shared Categories of Third Parties to Which Personal Information is Shared, Sold, or Disclosed
Identifiers A real name, alias, postal address, unique personal identifier, social security number, driver’s license number, online identifier, Internet Protocol address, email address, account name or other similar identifiers. Directly from you, for example when you apply to work for us or in your duties as our personnel, or as a customer when you fill out our forms, or from your transactions with us.

From third party data brokers.

From third-parties that interact with us in relation to hiring or human resources operations and in connection with the products and/or services that we provide.

We use this personal information for performance of our services and for our business operations or for human resources purposes.  For example:

  • Facilitating product registration,
  • Tracking transaction information, or
  • Providing you with the services that you request, such as by completing transactions, or providing a quote for one of our products, or
  • Communicating with you, for example to respond to inquiries, or
  • To help maintain the safety, security, and integrity of our website, information systems, databases and other technology assets, or
  • To create, maintain, customize, and secure accounts with us,
  • To provide alerts or other messages via email and/or text messages concerning our products or services that may be of interest to you, or
  • For testing, research, analysis, and product development, including to ‎develop and improve our website, products and services.‎
  • To identify individuals to administer benefits and leave of absence programs and payroll,‎
  • To communicate with Personnel, or ‎
  • To keep track of records related to our relationship with Personnel, or
  • To evaluate applicants for employment, or
  • To obtain a background check, consumer report, or investigative consumer report about Personnel, or
  • To allow Personnel to clock-in and clock-out using our timekeeping system, or
  • To allow Personnel physical access to our premises.‎‎
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Personal Information Categories Listed in the California Customer Records statue (Cal. Civ. Code 1798.80(e)) A name, signature, ‎Social Security ‎number, ‎physical characteristics ‎or ‎description, address, ‎telephone number, ‎‎passport number, ‎driver’s license or state ‎‎identification card ‎number, insurance ‎‎policy number, ‎education, employment, ‎‎employment history, ‎bank account ‎number, ‎credit card number, ‎debit card ‎number, or ‎any other financial ‎‎information, medical ‎information, or ‎health ‎insurance ‎information. ‎ See above. We use this personal information for performance of our services and for our business operations or human resources functions.  For example:

  • Facilitating product registration,
  • Tracking transaction information, or
  • Providing you with the services that you request, such as by completing transactions, or
  • Communicating with you, for example to respond to inquiries.
  • To identify individuals to administer benefits and leave of absence programs and payroll,‎
  • To communicate with Personnel, or ‎
  • To keep track of records related to our relationship with Personnel, or
  • To evaluate applicants for employment, or
  • To obtain a background check, consumer report, or investigative consumer report about Personnel, or
  • To allow Personnel to clock-in and clock-out using our timekeeping system, or
  • To allow Personnel physical access to our premises.‎
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Characteristics of protected classifications under California or federal law Age, national origin, religion, citizenship, marital status, physical or mental disability, genetic information or ancestry, sex, veteran or military status. Directly from you, for example when you apply to work for us or in your duties as our personnel.

From third party data brokers.

From third-parties that interact with us in relation to hiring or human resources operations.

We use Personnel’s personal information for our business operations or human resource functions, including:

  • To keep track of Personnel’s eligibility to work in the United States,
  • For reporting to government agencies or regulators, or
  • To provide appropriate services and benefits to all Personnel.
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Commercial Information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Directly from you, for example when you fill out our forms, or from your transactions with us.

From third party data brokers.

From third-parties that interact with us in connection with the products and/or services that we provide.

We use this personal information for performance of our services and for our business operations.  For example:

  • Facilitating product registration,
  • Providing you with the services that you request, such as by completing transactions,
  • Providing you with information about our products or services that may be of interest to you,
  • Developing additional products or services, or
  • Communicating with you, for example to respond to inquiries.
Biometric Information We do not collect this category of personal information.
Internet or other electronic network activity information Browsing history, search history, online behavior, interest data, ‎and interactions with our and other websites, applications, ‎systems and advertisements.

Network traffic and other electronic or internet activity performed when acting as our personnel through our systems.

As the result of your use of our online services, such as our website, consumer portals or mobile applications (if any), including through the use of cookies, Web beacons, embedded scripts, and other recognition and/or tracking technologies.

Directly from you, for example when you apply to work for us or in your duties as our personnel.

From third party data brokers.

From third-parties that interact with us in relation to hiring or human resources operations.

We use this personal information for performance of our services and for our business operations or human resource functions.  For example:

  • Facilitating product registration,
  • To provide access to our website and the information about our products and services contained therein,
  • For the security of our website and information systems,
  • Providing you with information, including communications about products that may be of interest to you
  • To support, personalize, improve our website, products or services.
  • To facilitate Personnel’s use of our information systems,
  • To protect our information systems and other property from harm or damage, or
  • To secure our information systems against attacks or misuse, or
  • To verify compliance with our policies, procedures, and workplace rules.
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Geolocation data Geographic tracking data, physical location and movements. Directly from you, for example when you use our applications or applicable services or products, such as our geolocating product registration device.

From third party data brokers.

From third-parties that interact with us in connection with the products and/or services that we provide.

We use this personal information for performance of our services and for our business operations.  For example:

  • Facilitating product registration,
  • Facilitate services provided related to remote worksite management.
  • Geolocate registrations to confirm identifying information associated with product registration and sale.
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Sensory Data Images and audio, video or call recordings created in ‎connection with our business activities Directly from you, for example when you apply to work for us or in your duties as our personnel.

From third party data brokers.

From third-parties that interact with us in relation to hiring or human resources operations.

We collect this information as the result of Personnel’s use of other systems to facilitate the security of our offices and information systems and use it for our internal business operations, such as Facilitating product registration.
Professional or employment-related information Business contact details in order to provide you our services at ‎a business level, job title as well as work history and ‎professional qualifications if you apply to work with us.

Current and/or past employment history, payroll records, benefits records, leave documentation, or medical records

Directly from you, for example when you apply to work for us or in your duties as our personnel.

From third party data brokers.

From third-parties that interact with us in relation to hiring or human resources operations.

We use Personnel’s personal information for our business operations, including:

  • Facilitating product registration,
  • Evaluating job applicants’ suitability for a job opening,
  • Making decisions about promotion and determinations about seniority, or
  • Supervision of Personnel and their performance, or
  • To verify Personnel’s licenses or certifications.
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99)) Student records and directory information. Directly from you, for example when you apply to work for us or in your duties as our personnel.

From third-parties that interact with us in relation to hiring or human resources operations.

While we may collect information about your education history directly from you for the same purpose described above, we do not otherwise collect information directly from education agencies or institutions. Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Inferences drawn from other personal information A person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes. Directly from you, for example when you apply to work for us or in your duties as our personnel.

From third party data brokers.

From third-parties that interact with us in relation to hiring or human resources operations.

We use this personal information for performance of our services, and for our business operations or human resource functions.  For example:

  • Facilitating product registration,
  • To support, personalize, improve our website, products or services.
  • We collect this information to evaluate job applicants’ suitability for a job opening.
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Sensitive Personal Information Personal information that reveals: a Social ‎Security number or other government ‎identifier; account login information or a ‎financial account number with associated ‎credentials; precise geolocation; contents of ‎mail, email, or text messages; or genetic ‎information.  Or any of the following: the ‎processing of biometric information to ‎uniquely identify a consumer; collection and ‎analysis of information that concerns a ‎consumer’s health information; collection and ‎analysis of information that concerns a ‎consumer’s sexual orientation or sex life.‎ Employees and job applicants who seek employment.

Users who disclose information directly to us to receive our services.

We use this personal information for performance of our services, and for our business operations or human resource functions.  For example:

  • Facilitating product registration,
  • To support, personalize, improve our website, products or services.
  • We collect this information to evaluate job applicants’ suitability for a job opening.
Vendors and other industry service providers;

Other third parties with which you or we maintain a relationship regarding your services or products;

Government agencies including to support regulatory and legal requirements;

Outside companies or organizations, in connection with routine or required reporting, including consumer reporting agencies and other parties; and

Affiliates.

Information about our Personal Information Processing Activities

Additional details of how we process personal information is set forth in the chart above.

We do not sell or share (for purposes of cross-context behavioral advertising) the personal information of minors under 16 years of age.

Your Privacy Rights

Right to Notice

You have the right to receive notice at or before the point of collection about our collection and retention practices.  Please review Triciti California Consumer Privacy Act Privacy Notice for more information.

Submitting Consumer Requests

You may submit a consumer request to us by email at [email protected], or phone at (888) 341-6825 (toll free) to make a consumer request.  You may make up to two disclosure requests in any 12 month period.  Please review the consumer request forms below.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

Making a verifiable consumer request does not require you to create an account with us.

When you submit a verifiable consumer request, we will take steps to verify your request ‎by email or telephone call.  In some cases, we may request additional information in order to verify ‎your request or where necessary to process your request. If we are unable to adequately verify a ‎request, we will notify the requestor.  Authorized agents will be required to provide proof of their ‎authorization and we may also require that the relevant consumer directly verify their identity and ‎the authority of the authorized agent.‎

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Right to Know and Access Your Information

You have the right to request that we disclose to you certain descriptions and categories of the personal information we collect, use, disclose, share, or sell about you.  For example, you may request the following through a consumer request:

‎(1) The categories of personal information we have collected about you.‎

‎(2) The categories of sources from which the personal information is collected.‎

‎(3) The business or commercial purpose for collecting, selling, or sharing personal information.‎

‎(4) The categories of third parties to whom we disclose the personal information.‎

‎(5) The specific pieces of personal information we have collected about you.‎

You may make up to two disclosure requests in any 12 month period.  See above for additional details on making a consumer request.

Right to Request Deletion

You have the right to request that we delete your personal information.  See above for additional details about how to submit a consumer request.

You should be aware, however, that California law allows us to retain your personal information under certain conditions, even if you have asked us to delete it, such as when retaining your personal information is necessary for us to complete a transaction with you or provide you with a good or service you have requested.  We will notify you of any denial of your deletion request and the reason for such denial.

Right to Request Correction

You have the right to request that we correct your personal information.  See above for additional details about how to submit a consumer request.

Right to Limit the Use of Your Sensitive Personal Information

We use and disclose sensitive personal information we collect about you.  You or your authorized representative may limit our uses and disclosures of your sensitive personal information by making a request.

To submit a request under the Right to Limit, please provide the information necessary to identify the consumer to whom the request should be applied and reasonable identifying information that you are authorized to make the request and submit an email requesting your “Right to Limit” to [email protected].

Once you make a request to limit our use and disclose of your sensitive personal information, we will wait at least twelve (12) months before asking you again. However, you may change your mind and opt back in to personal information sharing or at any time by sending us an email at [email protected].

Right to Opt-Out of the Sharing or Sale of Personal Information

We may share personal information we collect about you with third parties for purposes of cross-context behavioral advertising. We may sell personal information we collect about you, as the term “Sale” is defined by the CCPA.  You may opt out of the sale or sharing (for purposes of cross-context behavioral advertising) of your personal data by signaling an opt-out preference by making an opt-out request.

To submit a request under the Right to Opt-Out, please provide the information necessary to identify the consumer to whom the request should be applied and reasonable identifying information that you are authorized to make the request and submit an email requesting your “Right to Opt-Out” to [email protected].

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sharing or sale at any time by sending us an email at [email protected].

Authorized agents will be required to provide proof of their authorization to submit opt-out requests and we may also require ‎that the relevant consumer directly verify their identity and the authority of the authorized agent in limited circumstances.

Right to Non-Discrimination for Exercise of Consumer Privacy Rights

We will not discriminate against you because you have chosen to exercise any of your privacy rights provided by the CCPA.

Using an Authorized Agent

You may use an authorized agent to submit a consumer request.  To use an authorized agent, you will need to (i) provide written instruction to your agent, and verify your identity to us, or (ii) provide a power of attorney pursuant to California Probate Code Sections 4000 to 4465.

Contact Us

Please read this Policy carefully to understand our practices regarding how we process CCPA personal information. If you should have any questions regarding this Privacy Policy please contact us at [email protected], or by phone at (888) 341-6825 (Toll Free).